Negotiators—whether politicians or homebuyers—begin with bold concessions which rapidly shrink the gulf between opposing sides.
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Avoiding conflict, however, can be damaging and deprive us of opportunity. Overcoming conflict requires courage. It takes courage to acknowledge our human fallibility, acknowledge wrongdoings, make amends and reconcile with our fellows.
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Master negotiators say the negotiation doesn’t truly begin until the parties reach impasse.
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